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Online PrivacyIn this statement "we" and "our" means Sunnybrook Health Store trading online as Gluten Free Shop with the ABN of 25 516 800 922, and "you" and "your" means the person accessing this site.Gluten Free Shop is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Gluten Free Shop Policy. The information we collect We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include: • Information you provide us when you purchase goods or services. This information will include your name, address and contact details. . • Information derived from communications between us and you. We also collect information about you when you order products from our website www.glutenfreeshop.com.au The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address. How we use your information We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information: • To establish and maintain your relationship as a customer of Gluten Free Shop. • To provide the products and services you have requested from Gluten Free Shop. • To administer and manage those products and services. • To answer your inquiry. • For direct marketing by email, specials on products or services you have shown interest in. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Gluten Free Shop which you would not like to receive, please contact us and we will remove your name from our mailing list. Access to your personal information In most cases, you can gain access to the personal information that Gluten Free Shop holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible. Security Gluten Free Shop will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not always a secure method of transmitting information. Accordingly, Gluten Free Shop cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information At Gluten Free Shop, we enforce the highest standard to protect your privacy while shopping with us: - All your sensitive private information, including password, bank / credit card details etc. is transmitted over the Internet via 128 bit SSL encryption. No sensitive information will ever be sent via email. This ensures that no data can be intercepted on the way to and from our server. - All your sensitive private information, including password, bank / credit card details etc. is stored under industrial strength Triple-DES encryption. This ensures no body can hack in to the database and use that information. - Your password will not be revealed even if you forgot and requested the login information be sent via email. We will send you a temporary one instead. Your bank / credit card details will not be revealed to even yourself though you can update the information on your account. - Only the distributor(s) from whom you buy the products will have access to your payment information over an SSL protected connection to our server. Every participating vendor is required to follow strict commercial laws in handling the information. Changes to this Privacy Policy It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.glutenfreeshop.com.au. We suggest that you visit our website regularly to keep up to date with any changes. Contact Us If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us on info@glutenfreeshop.com.au |
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